How can I change my password or security questions?

Please note: this question assumes that you know your current password and would like to change it after logging in. If you have forgotten your password completely and need to reset it, please see our FAQ on resetting your password page. 

After logging in, you will simply need to click 'My Account' at the top-right corner:

my_account.png

 

In the middle of the page in the 'My Security' section, you will see an option to edit your Password or Security Questions:

 

Changing Your Password

Clicking the edit button next to password will prompt you to enter your old password once and your new password twice:

 

You will then be prompted to answer your security question to confirm your identity:

 

After entering your answers and clicking submit, your new password will be active. Please remember this password for your next log in and keep it secure.

 

Changing Your Security Questions

Clicking the edit button next to security question will prompt you to select your new questions and enter your new answers:

 

You will then be prompted to enter your password to confirm your identity:

 

For further security purposes, you will need to retrieve an e-mail code to validate your identity:

 

Note that if you do not receive this e-mail within several minutes, you should check your Spam or Junk folder. Once you retrieve and enter this code, your new security questions and answers will be active.

Email Support Live Chat Support Phone:1 (800) 610-1244

You are welcome to register from any state in the U.S., but must be 21+ years old and physically located in New York to wager. Not valid for any participant of the New York State Gaming Commission Statewide Voluntary Self-Exclusion Program. If you or someone you know has a gambling problem, crisis counseling and referral services can be accessed by calling 1-877-8-HOPENY | Text 467369. Rush Street Interactive NY, LLC is licensed in the State of New York by the New York Lottery to provide sports wagering services.