How long does it take to receive my money?

Withdrawals are processed in the order they are received. Withdrawals are typically processed within 24 hours, although there are some scenarios where withdrawal requests may take longer to approve. Please make sure to monitor your email for updates regarding the status of your withdrawal. Once a request has been approved, processing time varies by method:

  • BetRivers Play+ Card - Once approved, funds will be available within 20 minutes.
  • Online Banking/ACH - Once approved, funds will take 2 to 5 business days to appear in your checking account.
  • Check by Mail - Once approved, your check will arrive within 10 to 14 business days.
Email Support Live Chat Support Phone:1 (800) 610-1244

You are welcome to register from any state in the U.S., but must be 21+ years old and physically located in New York to wager. Not valid for any participant of the New York State Gaming Commission Statewide Voluntary Self-Exclusion Program. If you or someone you know has a gambling problem, crisis counseling and referral services can be accessed by calling 1-877-8-HOPENY | Text 467369. Rush Street Interactive NY, LLC is licensed in the State of New York by the New York Lottery to provide sports wagering services.